Our Guarantee

30 Day Money Back Guarantee:
You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange.

The costs of returning goods to us shall be borne by you.

Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

The rights to return the goods to us will not apply in the event that the product has been used

If the goods are incorrect or damaged on delivery we will meet the cost of return (but we ask that you allow us to nominate the carrier). Depending on the weight and value of the goods we may ask you to return the goods via Royal Mail or other Courier Company in which case we will reimburse your costs upon receipt of the goods. Please ensure that the goods are suitably packaged to prevent damage in transit.

We will also replace or exchange any such goods; or refund you for the price paid including delivery charges. In all other circumstances we will exchange the goods or refund you the amount paid (excluding delivery charges) only.

We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
This policy is in addition to any statutory rights you may have as a consumer.